Shipping & Returns
If for any reason you are unsatisfied with our products, please email us at info@zingavita.com with your Order Number (example: #1234) and we will guide you through the returns process. We will get back to you in 2 - 5 business days.
If you have any unopened products, we kindly ask that you ship it back to us. When ordering 2 or more of the same product, we will only be able to issue a refund of such product when the 2nd (or more) products are returned to us. We will provide a return label to you and the cost of return shipping will be deducted from your refund. Your satisfaction is our #1 priority.
Return
Product must be returned to us within 15 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Refund
Once the Product is received to the company successfully, Adthera Consumer Brands Pvt Ltd will instantly initiate the refund to your source account or chosen method of refund.
Cancellation Policy
Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.However return is possible for all orders/products.
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Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.
Shipping & Delivery Policies
Adthera Consumer Brands Pvt Ltd ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.
For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays).At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Adthera Consumer Brands Pvt Ltd is not liable and would request its users to cooperate as Adthera Consumer Brands Pvt Ltd continuously tries to nought such instances. Also, Adthera Consumer Brands Pvt Ltd reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.
Contact Us
Adthera Consumer Brands Pvt LtdPlot no 63, Rai Industrial Area, HSIIDC,
Sonipat, Haryana 131029
+91-76579260357
info@zingavita.com